The modern restaurant: you don’t have to read Anthony Bourdain’s Kitchen Confidential to know that running a successful eatery is part herding the forces of Hell, part talented, creative chefs with ego problems, and part luck. As Bloomberg BusinessWeek points out, on average, 90% of all new restaurants close their doors within the first year. Sometimes, veteran restaurants close up shop for seemingly no reason.
In the world of restaurants, the number one rule is that you provide great food and a great experience for your customers. Sure, you can do that by putting out unique dishes or providing a unique atmosphere, but at the end of the day, it all comes down to one thing: awesome customer service. One of the best ways to improve your customer service and make sure your restaurant beats the odds? Upgrading your restaurant point of sale system. If that seems like too simple of an answer, read on to find out why restaurant computer systems are so integral to your success.
Three Huge Benefits of Modern Store POS Systems in the Restaurant
- Modern POS Systems for Restaurants Vastly Improve Order Accuracy
- Better Manage Your Inventory
- Accuracy in Accounting Equals Easy Finances
If you’ve ever had to help your serving team during a rush, you know how insane it can be trying to take an order and run it into the kitchen, all while keeping it completely accurate and separate from the huge volume of other orders flooding in. Modern restaurant POS systems give your servers the ability to take a tablet directly to your tables, recording the order on the spot and sending it directly to the kitchen. The best systems keep the orders in order of time ordered, meaning each dish is given its proper priority. Imagine never having to say, “I’m sorry, but we forgot to put in your order” ever again.
One of the worst things you can hear when you eat out is “We’re sold out of that item.” If you’re sold out, then why does the food still appear on your menu? More often than not, this is simply a result of bad inventory management. As About.com’s Money details, POS retail systems for restaurants can be used to automatically update your inventory manifest as orders go out. In other words, they help make sure you know exactly when to order more product, keeping your freezer filled and your customers fed.
For the online source for all things business allBusiness, the increased accounting accuracy offered by modern restaurant computer systems is the best reason to upgrade to a modern POS. All of your products’ pricing information can be added directly into the system, automatically generating totals for each of your guests. Never again will you have to worry about giving an incorrect check to a table, risking losing money or making customers feel like they’re getting ripped off.
What sort of changes have you seen since upgrading your restaurant computer systems? Share your experiences with us in the comments below.